{"id":3665,"date":"2019-07-09T16:46:35","date_gmt":"2019-07-09T16:46:35","guid":{"rendered":"https:\/\/easyaffiliate.com\/?p=3665"},"modified":"2021-06-15T18:21:47","modified_gmt":"2021-06-15T18:21:47","slug":"handle-affiliate-feedback","status":"publish","type":"post","link":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/","title":{"rendered":"C\u00f3mo gestionar los comentarios positivos y negativos sobre su programa de afiliaci\u00f3n (5 maneras)"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u00cdndice<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a53a09e24b7c\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a53a09e24b7c\"  aria-label=\"Alternar\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#Why_Feedback_Is_Necessary_to_Your_Affiliate_Program\" >Por qu\u00e9 los comentarios son necesarios para su programa de afiliaci\u00f3n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#5_Ways_to_Handle_Positive_and_Negative_Feedback_About_Your_Affiliate_Program\" >5 formas de gestionar los comentarios positivos y negativos sobre su programa de afiliaci\u00f3n<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#1_Always_Say_Thank_You\" >1. Da siempre las gracias<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#2_Take_Note_of_the_Feedback\" >2. Tome nota de los comentarios<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#3_Ask_for_More_Details\" >3. Pedir m\u00e1s detalles<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#4_Perform_Usability_Testing_and_User_Research\" >4. Realizar pruebas de usabilidad e investigaci\u00f3n de usuarios<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#5_Offer_to_Make_Things_Right\" >5. Ofrezca arreglar las cosas<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#Conclusion\" >Conclusi\u00f3n<\/a><\/li><\/ul><\/nav><\/div>\n\n<p class=\"wp-block-paragraph\">Cuando se dirige un programa de afiliaci\u00f3n, recibir comentarios es crucial para el \u00e9xito. Sin embargo, no basta con solicitar opiniones. Hay que saber interpretar y responder a las quejas de los clientes, as\u00ed como a sus elogios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La buena noticia es que evaluar los comentarios de los clientes no tiene por qu\u00e9 llevarte todo el tiempo. Con solo conocer algunas pr\u00e1cticas recomendadas, podr\u00e1s gestionar de forma eficaz los comentarios que recibas, tanto los positivos como los negativos. Esto deber\u00eda permitirte hacer crecer tu programa y crear relaciones s\u00f3lidas con tus afiliados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En este art\u00edculo examinaremos algunos de los tipos m\u00e1s comunes de comentarios de los clientes y debatiremos c\u00f3mo responder adecuadamente. Manos a la obra.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Feedback_Is_Necessary_to_Your_Affiliate_Program\"><\/span>Por qu\u00e9 los comentarios son necesarios para su programa de afiliaci\u00f3n<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Su negocio de afiliaci\u00f3n vive o muere en funci\u00f3n de c\u00f3mo se sientan sus afiliados al respecto. Si los afiliados no est\u00e1n satisfechos, es mejor saber lo que piensan <em>antes de<\/em> deciden abandonar su plataforma. Por otro lado, cuando te va bien, los comentarios positivos pueden ayudarte a centrarte en mantener (y mejorar) las funciones que est\u00e1n teniendo \u00e9xito.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los comentarios pueden incluir desde opiniones sobre la marcha de su empresa hasta informaci\u00f3n sobre si saben c\u00f3mo encontrar lo que buscan en su sitio web. Algunas de las mejores formas de <a href=\"https:\/\/www.helpscout.com\/blog\/customer-feedback\/\">solicitar comentarios<\/a> incluyen:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><a href=\"https:\/\/easyaffiliate.com\/es\/2019\/04\/how-to-run-a-survey-that-improves-your-affiliate-program-in-4-steps\/\">Encuestas a los clientes<\/a>:<\/strong> Las encuestas son una forma de recabar la opini\u00f3n de los usuarios mediante preguntas espec\u00edficas.<\/li><li><strong><a rel=\"noreferrer noopener\" aria-label=\"Formularios de contacto (se abre en una nueva pesta\u00f1a)\" href=\"https:\/\/memberpress.com\/best-contact-form-plugins-for-your-membership-site\/\" target=\"_blank\">Formularios de contacto<\/a>:<\/strong> Un formulario de contacto permite a los usuarios ponerse en contacto con usted cuando tienen un problema o una pregunta.<\/li><li><strong><a href=\"https:\/\/blog.hubspot.com\/service\/social-media-customer-feedback\">Redes sociales<\/a>:<\/strong> Los usuarios pueden escribir a sus cuentas de redes sociales con quejas o comentarios, y tambi\u00e9n puede utilizar estas plataformas para solicitar la participaci\u00f3n directamente.<\/li><li><strong><a href=\"https:\/\/www.usability.gov\/how-to-and-tools\/methods\/usability-testing.html\">Pruebas de usabilidad<\/a>:<\/strong> Esta es una forma de descubrir si los visitantes entienden c\u00f3mo funciona su sitio web, pidi\u00e9ndoles que completen tareas espec\u00edficas mientras explican sus procesos de pensamiento.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Por supuesto, recabar opiniones es solo el primer paso. Una vez que tengas las respuestas de tus afiliados, tambi\u00e9n tendr\u00e1s que saber qu\u00e9 hacer con ellas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Ways_to_Handle_Positive_and_Negative_Feedback_About_Your_Affiliate_Program\"><\/span>5 formas de gestionar los comentarios positivos y negativos sobre su programa de afiliaci\u00f3n<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Es fundamental que cuentes con un m\u00e9todo estructurado para gestionar tanto los comentarios positivos como los negativos. De ese modo, no desperdiciar\u00e1s ninguna oportunidad y evitar\u00e1s que las emociones nublen tu criterio. Veamos cinco de las mejores formas de gestionar los comentarios de tus afiliados.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Always_Say_Thank_You\"><\/span>1. Da siempre las gracias<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tanto si los comentarios sobre su programa de afiliaci\u00f3n son positivos como negativos, siempre debe mostrar gratitud por recibirlos. Los comentarios son valiosos y usted quiere recompensar a sus afiliados por tomarse el tiempo de comunicarse con usted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Puede mostrar su agradecimiento en forma de un c\u00f3digo de descuento o un obsequio por completar una encuesta, por ejemplo. O simplemente, si un afiliado se ha desvivido por aconsejarle, puede ponerse en contacto con \u00e9l personalmente.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Take_Note_of_the_Feedback\"><\/span>2. Tome nota de los comentarios<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Hay comentarios que no se pueden aplicar de inmediato, pero que, aun as\u00ed, conviene anotar. Si un cliente menciona una caracter\u00edstica concreta o un tipo de contenido que le gusta o le disgusta de tu programa de afiliados, es importante guardar esa informaci\u00f3n para utilizarla en el futuro.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La pr\u00f3xima vez que piense en cambiar su sitio o modificar un servicio, puede volver a revisar sus notas de comentarios. Puede que se lo piense dos veces antes de eliminar una funci\u00f3n que los afiliados han dejado claro que valoran, por ejemplo, a menos que las cr\u00edticas empiecen a superar a los comentarios positivos.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Ask_for_More_Details\"><\/span>3. Pedir m\u00e1s detalles<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cuando recibe un comentario, a menudo puede ser muy general, como \"\u00a1Creo que est\u00e1 haciendo un gran trabajo!\" o \"No me gusta el aspecto de su sitio web\". Si uno de sus afiliados le dice algo as\u00ed, puede intentar obtener m\u00e1s detalles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por ejemplo, puedes dar las gracias al afiliado y luego preguntarle si hay alg\u00fan aspecto concreto de tu programa que le guste o que no le guste. No debes presionarle para que diga m\u00e1s, por supuesto, pero si le das la oportunidad, ver\u00e1s que muchos estar\u00e1n encantados de compartir sus opiniones.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Perform_Usability_Testing_and_User_Research\"><\/span>4. Realizar pruebas de usabilidad e investigaci\u00f3n de usuarios<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Como ya hemos mencionado anteriormente, es posible que algunos clientes compartan comentarios negativos sin especificar exactamente qu\u00e9 es lo que, en su opini\u00f3n, no funciona. Si recibes muchos comentarios negativos en general, pero no est\u00e1s seguro de cu\u00e1l es el problema concreto, quiz\u00e1 te convenga realizar una revisi\u00f3n exhaustiva de tu sitio web de afiliados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esto puede incluir <a href=\"https:\/\/www.uxbooth.com\/articles\/complete-beginners-guide-to-design-research\/\">investigaci\u00f3n de usuarios<\/a> o <a href=\"https:\/\/www.nngroup.com\/articles\/which-ux-research-methods\/\">pruebas de usabilidad<\/a>, y debes guiarte por los comentarios que hayas recibido. Por ejemplo, si algunos de tus afiliados han mencionado que tu sitio web es dif\u00edcil de usar, las pruebas de usabilidad pueden ayudarte a detectar deficiencias en su dise\u00f1o. Por otro lado, si tu contenido no est\u00e1 surtiendo el efecto deseado, los estudios de usuarios pueden ayudarte a descubrir qu\u00e9 es lo que realmente quiere tu p\u00fablico objetivo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En funci\u00f3n de lo que descubras, quiz\u00e1 decidas introducir cambios en tu p\u00e1gina web o reorientar el enfoque de tu contenido. Tambi\u00e9n es posible que te des cuenta de que las quejas iniciales eran casos aislados y que tu programa funciona sin problemas. No pasa nada: \u00a1nunca vas a poder satisfacer a todos y cada uno de los usuarios!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Offer_to_Make_Things_Right\"><\/span>5. Ofrezca arreglar las cosas<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Por \u00faltimo, hablemos de c\u00f3mo gestionar los comentarios extremadamente negativos. Puede resultar molesto recibir comentarios negativos sobre el programa en el que has trabajado tan duro. Sin embargo, los comentarios negativos tambi\u00e9n pueden ser valiosos. Es bueno saber cu\u00e1ndo alguien no est\u00e1 satisfecho, para que tengas la oportunidad de resolver el problema.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si no puedes solucionar el problema concreto que ha tenido el afiliado, otras formas de arreglar las cosas pueden consistir en ofrecerle una peque\u00f1a bonificaci\u00f3n o un obsequio. Una simple disculpa tambi\u00e9n puede ser de gran ayuda. Un afiliado que sabe que has escuchado y respetado sus comentarios tendr\u00e1 m\u00e1s probabilidades de seguir contigo, a pesar de su mala experiencia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusi\u00f3n<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cuando gestiona un sitio de afiliaci\u00f3n, depende de los comentarios para responder a las preocupaciones de los usuarios y mantener el buen funcionamiento de su sitio. Los comentarios positivos y negativos le permiten mantener lo que funciona bien y revisar lo que no. Este proceso tambi\u00e9n puede ayudarle a demostrar que se preocupa por sus afiliados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cinco formas de abordar los comentarios de los afiliados<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Siempre agradeciendo al afiliado<\/li><li>Tomar nota de los comentarios para utilizarlos en el futuro<\/li><li>Pedir detalles m\u00e1s espec\u00edficos<\/li><li>Realizaci\u00f3n de pruebas de usabilidad y\/o investigaci\u00f3n de usuarios<\/li><li>Ofrecerse para arreglar las cosas<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u00bfTiene alguna pregunta sobre c\u00f3mo responder a los comentarios sobre su programa de afiliaci\u00f3n? H\u00e1ganoslo saber en la secci\u00f3n de comentarios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si te ha gustado este post, no dejes de seguirnos en <a href=\"https:\/\/twitter.com\/easyaffapp\"><strong>Twitter<\/strong><\/a>, <a href=\"https:\/\/www.facebook.com\/easyaffiliateplugin\"><strong>Facebook<\/strong><\/a>y <a href=\"https:\/\/www.linkedin.com\/showcase\/easy-affiliate-plugin\/?viewAsMember=true\"><strong>LinkedIn<\/strong><\/a>! Y no te olvides de suscribirte en el recuadro de abajo.<\/p>","protected":false},"excerpt":{"rendered":"<p>When you run an affiliate program, receiving feedback is crucial to your success. However, it\u2019s not enough to solicit feedback. You need to know how to interpret and respond to customers\u2019 complaints, as well as to their compliments. The good news is that evaluating customer feedback doesn&#8217;t have to take up all your time. With [&hellip;]<\/p>\n","protected":false},"author":1592,"featured_media":3748,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_strive_checklists":"\"\"","_strive_active_checklist":"","_strive_post_notes":"","footnotes":""},"categories":[312],"tags":[334],"class_list":["post-3665","post","type-post","status-publish","format-standard","has-post-thumbnail","category-advice","tag-affiliate-relations","entry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Feedback is a vital part of any affiliate program. Let&#039;s discuss some of the ways to effectively handle the feedback you receive, both positive and negative!\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"John Hughes\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"es_ES\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Easy Affiliate\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"5 Ways to Handle Positive and Negative Feedback About Your Affiliate Program | Easy Affiliate\" \/>\n\t\t<meta property=\"og:description\" content=\"Feedback is a vital part of any affiliate program. Let&#039;s discuss some of the ways to effectively handle the feedback you receive, both positive and negative!\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/easyaffiliate.com\/wp-content\/uploads\/2019\/07\/Positive-Negative2.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/easyaffiliate.com\/wp-content\/uploads\/2019\/07\/Positive-Negative2.png\" \/>\n\t\t<meta property=\"og:image:width\" content=\"740\" \/>\n\t\t<meta property=\"og:image:height\" content=\"802\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2019-07-09T16:46:35+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2021-06-15T18:21:47+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/easyaffiliateplugin\/\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:site\" content=\"@easyaffapp\" \/>\n\t\t<meta name=\"twitter:title\" content=\"5 Ways to Handle Positive and Negative Feedback About Your Affiliate Program | Easy Affiliate\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Feedback is a vital part of any affiliate program. Let&#039;s discuss some of the ways to effectively handle the feedback you receive, both positive and negative!\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/easyaffiliate.com\/wp-content\/uploads\/2019\/07\/Positive-Negative2.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BlogPosting\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#blogposting\",\"name\":\"5 Ways to Handle Positive and Negative Feedback About Your Affiliate Program | Easy Affiliate\",\"headline\":\"How to Handle Positive and Negative Feedback About Your Affiliate Program (5 Ways)\",\"author\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/author\\\/johnhughes\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/easyaffiliate.com\\\/wp-content\\\/uploads\\\/2019\\\/07\\\/Positive-Negative2.png\",\"width\":740,\"height\":802,\"caption\":\"positive and negative feedback\"},\"datePublished\":\"2019-07-09T16:46:35-04:00\",\"dateModified\":\"2021-06-15T18:21:47-04:00\",\"inLanguage\":\"es-ES\",\"commentCount\":2,\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#webpage\"},\"articleSection\":\"Advice, affiliate relations\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/easyaffiliate.com\\\/es\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/category\\\/advice\\\/#listItem\",\"name\":\"Advice\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/category\\\/advice\\\/#listItem\",\"position\":2,\"name\":\"Advice\",\"item\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/category\\\/advice\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#listItem\",\"name\":\"How to Handle Positive and Negative Feedback About Your Affiliate Program (5 Ways)\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#listItem\",\"position\":3,\"name\":\"How to Handle Positive and Negative Feedback About Your Affiliate Program (5 Ways)\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/category\\\/advice\\\/#listItem\",\"name\":\"Advice\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/#organization\",\"name\":\"Easy Affiliate\",\"description\":\"Start an Affiliate Program from your WordPress Website\",\"url\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/easyaffiliate.com\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/EA-bee-logo-1.png\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#organizationLogo\",\"width\":400,\"height\":400,\"caption\":\"Easy Affiliate logo\"},\"image\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/showcase\\\/easy-affiliate-plugin\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/author\\\/johnhughes\\\/#author\",\"url\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/author\\\/johnhughes\\\/\",\"name\":\"John Hughes\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#authorImage\",\"url\":\"https:\\\/\\\/easyaffiliate.com\\\/wp-content\\\/litespeed\\\/avatar\\\/d2268e9193bd9486ff7dc3b65d739486.jpg?ver=1783712255\",\"width\":96,\"height\":96,\"caption\":\"John Hughes\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#webpage\",\"url\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/\",\"name\":\"5 Ways to Handle Positive and Negative Feedback About Your Affiliate Program | Easy Affiliate\",\"description\":\"Feedback is a vital part of any affiliate program. Let's discuss some of the ways to effectively handle the feedback you receive, both positive and negative!\",\"inLanguage\":\"es-ES\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/author\\\/johnhughes\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/author\\\/johnhughes\\\/#author\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/easyaffiliate.com\\\/wp-content\\\/uploads\\\/2019\\\/07\\\/Positive-Negative2.png\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#mainImage\",\"width\":740,\"height\":802,\"caption\":\"positive and negative feedback\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/blog\\\/handle-affiliate-feedback\\\/#mainImage\"},\"datePublished\":\"2019-07-09T16:46:35-04:00\",\"dateModified\":\"2021-06-15T18:21:47-04:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/\",\"name\":\"Easy Affiliate\",\"description\":\"Start an Affiliate Program from your WordPress Website\",\"inLanguage\":\"es-ES\",\"publisher\":{\"@id\":\"https:\\\/\\\/easyaffiliate.com\\\/es\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>5 Ways to Handle Positive and Negative Feedback About Your Affiliate Program | Easy Affiliate<\/title>\n\n","aioseo_head_json":{"title":"5 maneras de gestionar los comentarios positivos y negativos sobre su programa de afiliaci\u00f3n | Easy Affiliate","description":"Los comentarios son una parte vital de cualquier programa de afiliaci\u00f3n. Analicemos algunas de las formas de gestionar eficazmente los comentarios que recibe, tanto positivos como negativos.","canonical_url":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BlogPosting","@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#blogposting","name":"5 Ways to Handle Positive and Negative Feedback About Your Affiliate Program | Easy Affiliate","headline":"How to Handle Positive and Negative Feedback About Your Affiliate Program (5 Ways)","author":{"@id":"https:\/\/easyaffiliate.com\/es\/blog\/author\/johnhughes\/#author"},"publisher":{"@id":"https:\/\/easyaffiliate.com\/es\/#organization"},"image":{"@type":"ImageObject","url":"https:\/\/easyaffiliate.com\/wp-content\/uploads\/2019\/07\/Positive-Negative2.png","width":740,"height":802,"caption":"positive and negative feedback"},"datePublished":"2019-07-09T16:46:35-04:00","dateModified":"2021-06-15T18:21:47-04:00","inLanguage":"es-ES","commentCount":2,"mainEntityOfPage":{"@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#webpage"},"isPartOf":{"@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#webpage"},"articleSection":"Advice, affiliate relations"},{"@type":"BreadcrumbList","@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/easyaffiliate.com\/es#listItem","position":1,"name":"Home","item":"https:\/\/easyaffiliate.com\/es","nextItem":{"@type":"ListItem","@id":"https:\/\/easyaffiliate.com\/es\/blog\/category\/advice\/#listItem","name":"Advice"}},{"@type":"ListItem","@id":"https:\/\/easyaffiliate.com\/es\/blog\/category\/advice\/#listItem","position":2,"name":"Advice","item":"https:\/\/easyaffiliate.com\/es\/blog\/category\/advice\/","nextItem":{"@type":"ListItem","@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#listItem","name":"How to Handle Positive and Negative Feedback About Your Affiliate Program (5 Ways)"},"previousItem":{"@type":"ListItem","@id":"https:\/\/easyaffiliate.com\/es#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#listItem","position":3,"name":"How to Handle Positive and Negative Feedback About Your Affiliate Program (5 Ways)","previousItem":{"@type":"ListItem","@id":"https:\/\/easyaffiliate.com\/es\/blog\/category\/advice\/#listItem","name":"Advice"}}]},{"@type":"Organization","@id":"https:\/\/easyaffiliate.com\/es\/#organization","name":"Easy Affiliate","description":"Start an Affiliate Program from your WordPress Website","url":"https:\/\/easyaffiliate.com\/es\/","logo":{"@type":"ImageObject","url":"https:\/\/easyaffiliate.com\/wp-content\/uploads\/2021\/04\/EA-bee-logo-1.png","@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#organizationLogo","width":400,"height":400,"caption":"Easy Affiliate logo"},"image":{"@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#organizationLogo"},"sameAs":["https:\/\/www.linkedin.com\/showcase\/easy-affiliate-plugin"]},{"@type":"Person","@id":"https:\/\/easyaffiliate.com\/es\/blog\/author\/johnhughes\/#author","url":"https:\/\/easyaffiliate.com\/es\/blog\/author\/johnhughes\/","name":"John Hughes","image":{"@type":"ImageObject","@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#authorImage","url":"https:\/\/easyaffiliate.com\/wp-content\/litespeed\/avatar\/d2268e9193bd9486ff7dc3b65d739486.jpg?ver=1783712255","width":96,"height":96,"caption":"John Hughes"}},{"@type":"WebPage","@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#webpage","url":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/","name":"5 Ways to Handle Positive and Negative Feedback About Your Affiliate Program | Easy Affiliate","description":"Feedback is a vital part of any affiliate program. Let's discuss some of the ways to effectively handle the feedback you receive, both positive and negative!","inLanguage":"es-ES","isPartOf":{"@id":"https:\/\/easyaffiliate.com\/es\/#website"},"breadcrumb":{"@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#breadcrumblist"},"author":{"@id":"https:\/\/easyaffiliate.com\/es\/blog\/author\/johnhughes\/#author"},"creator":{"@id":"https:\/\/easyaffiliate.com\/es\/blog\/author\/johnhughes\/#author"},"image":{"@type":"ImageObject","url":"https:\/\/easyaffiliate.com\/wp-content\/uploads\/2019\/07\/Positive-Negative2.png","@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#mainImage","width":740,"height":802,"caption":"positive and negative feedback"},"primaryImageOfPage":{"@id":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/#mainImage"},"datePublished":"2019-07-09T16:46:35-04:00","dateModified":"2021-06-15T18:21:47-04:00"},{"@type":"WebSite","@id":"https:\/\/easyaffiliate.com\/es\/#website","url":"https:\/\/easyaffiliate.com\/es\/","name":"Easy Affiliate","description":"Start an Affiliate Program from your WordPress Website","inLanguage":"es-ES","publisher":{"@id":"https:\/\/easyaffiliate.com\/es\/#organization"}}]},"og:locale":"es_ES","og:site_name":"Easy Affiliate","og:type":"article","og:title":"5 Ways to Handle Positive and Negative Feedback About Your Affiliate Program | Easy Affiliate","og:description":"Feedback is a vital part of any affiliate program. Let's discuss some of the ways to effectively handle the feedback you receive, both positive and negative!","og:url":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/","og:image":"https:\/\/easyaffiliate.com\/wp-content\/uploads\/2019\/07\/Positive-Negative2.png","og:image:secure_url":"https:\/\/easyaffiliate.com\/wp-content\/uploads\/2019\/07\/Positive-Negative2.png","og:image:width":740,"og:image:height":802,"article:published_time":"2019-07-09T16:46:35+00:00","article:modified_time":"2021-06-15T18:21:47+00:00","article:publisher":"https:\/\/www.facebook.com\/easyaffiliateplugin\/","twitter:card":"summary_large_image","twitter:site":"@easyaffapp","twitter:title":"5 Ways to Handle Positive and Negative Feedback About Your Affiliate Program | Easy Affiliate","twitter:description":"Feedback is a vital part of any affiliate program. Let's discuss some of the ways to effectively handle the feedback you receive, both positive and negative!","twitter:image":"https:\/\/easyaffiliate.com\/wp-content\/uploads\/2019\/07\/Positive-Negative2.png"},"aioseo_meta_data":{"post_id":"3665","title":"5 Ways to Handle Positive and Negative Feedback About Your Affiliate Program | #site_title","description":"Los comentarios son una parte vital de cualquier programa de afiliaci\u00f3n. Analicemos algunas de las formas de gestionar eficazmente los comentarios que recibe, tanto positivos como negativos.","keywords":[],"keyphrases":{"focus":[],"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":[],"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":"{\"article\":{\"articleType\":\"BlogPosting\"},\"course\":{\"name\":\"\",\"description\":\"\",\"provider\":\"\"},\"faq\":{\"pages\":[]},\"product\":{\"reviews\":[]},\"recipe\":{\"ingredients\":[],\"instructions\":[],\"keywords\":[]},\"software\":{\"reviews\":[],\"operatingSystems\":[]},\"webPage\":{\"webPageType\":\"WebPage\"}}","pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":{"locations":{"business":{"name":"","businessType":"","image":"","areaServed":"","urls":{"website":"","aboutPage":"","contactPage":""},"address":{"streetLine1":"","streetLine2":"","zipCode":"","city":"","state":"","country":"","addressFormat":"#streetLineOne\n#streetLineTwo\n#city, #state #zipCode"},"contact":{"email":"","phone":"","phoneFormatted":"","fax":"","faxFormatted":""},"ids":{"vat":"","tax":"","chamberOfCommerce":""},"payment":{"priceRange":"","currenciesAccepted":"","methods":""}}},"openingHours":{"useDefaults":true,"show":true,"alwaysOpen":false,"use24hFormat":false,"timezone":"","labels":{"closed":"","alwaysOpen":""},"days":{"monday":{"open24h":false,"closed":false,"openTime":"09:00","closeTime":"17:00"},"tuesday":{"open24h":false,"closed":false,"openTime":"09:00","closeTime":"17:00"},"wednesday":{"open24h":false,"closed":false,"openTime":"09:00","closeTime":"17:00"},"thursday":{"open24h":false,"closed":false,"openTime":"09:00","closeTime":"17:00"},"friday":{"open24h":false,"closed":false,"openTime":"09:00","closeTime":"17:00"},"saturday":{"open24h":false,"closed":false,"openTime":"09:00","closeTime":"17:00"},"sunday":{"open24h":false,"closed":false,"openTime":"09:00","closeTime":"17:00"}}}},"seo_analyzer_scan_date":"2026-05-28 16:39:31","breadcrumb_settings":null,"limit_modified_date":false,"open_ai":null,"ai":null,"created":"2021-01-06 18:49:47","updated":"2026-05-28 16:39:31"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/easyaffiliate.com\/es\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/easyaffiliate.com\/es\/blog\/category\/advice\/\" title=\"Advice\">Advice<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\tHow to Handle Positive and Negative Feedback About Your Affiliate Program (5 Ways)\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/easyaffiliate.com\/es"},{"label":"Advice","link":"https:\/\/easyaffiliate.com\/es\/blog\/category\/advice\/"},{"label":"How to Handle Positive and Negative Feedback About Your Affiliate Program (5 Ways)","link":"https:\/\/easyaffiliate.com\/es\/blog\/handle-affiliate-feedback\/"}],"_links":{"self":[{"href":"https:\/\/easyaffiliate.com\/es\/wp-json\/wp\/v2\/posts\/3665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/easyaffiliate.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/easyaffiliate.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/easyaffiliate.com\/es\/wp-json\/wp\/v2\/users\/1592"}],"replies":[{"embeddable":true,"href":"https:\/\/easyaffiliate.com\/es\/wp-json\/wp\/v2\/comments?post=3665"}],"version-history":[{"count":0,"href":"https:\/\/easyaffiliate.com\/es\/wp-json\/wp\/v2\/posts\/3665\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/easyaffiliate.com\/es\/wp-json\/wp\/v2\/media\/3748"}],"wp:attachment":[{"href":"https:\/\/easyaffiliate.com\/es\/wp-json\/wp\/v2\/media?parent=3665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/easyaffiliate.com\/es\/wp-json\/wp\/v2\/categories?post=3665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/easyaffiliate.com\/es\/wp-json\/wp\/v2\/tags?post=3665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}